SugarCRM

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SugarCRM lets you sweeten your relationship management tools to your own taste. You can customize SugarCRM's flexible open source architecture in a variety of ways: expose or hide functionality for specific groups or individuals, change the look and feel with 3rd-party themes, use one of dozens of plug-ins for email, mobile, VOIP, back office, and shopping cart integration, and much more.

Features & Benefits

Flexible deployment options
Transparent and customizable
Low cost of ownership
Manage projects, tasks, events
Multi-channel campaigns
Marketing analytics
Email campaigns
Opportunity management and forecasting
Outlook plug-in for email integration
Bug tracking capability
Integrated knowledgebase system
Fully-customizable layout

Category:
Customer Relationship Management

Last Update:
0000-01-01

Applications Installed:
5.0.0f

Miscellaneous Info:

Project Main Site:
http://www.sugarcrm.com/crm/

Resources

Reviews

User reviews (redhat.com)
Test Drive Review #2 (insidecrm.com)

Testimonials

Documentation

SugarCRM User Documentation (sugarcrm.com)

Training and Tutorials

Tutorials (siteground.com)
Webcasts (sugarcrm.com)
Sugar University Training (sugarcrm.com)
Query (youtube.com)
Get Connected - How To - SugarCRM (youtube.com)
SugarCRM Quick Intro (youtube.com)
Query (slideshare.net)
Sugar 5 - Sales, Service & Marketing (slideshare.net)
Managing Customer using SugarCRM (slideshare.net)

FAQs

FAQ (sugarcrm.com)

Case Studies & White Papers

White Papers (sugarcrm.com)

Forums

Forums (sugarcrm.com)
Query (boardreader.com)

Blogs

Sugar Developer Blog (sugarcrm.com)
Query (technorati.com)
Query (blogsearch.google.com)

Wikis

Sugar Developer Wiki (sugarcrm.com)
Sugar Support Wiki (sugarcrm.com)
SugarCRM Wiki (wikipedia.org)

News

SugarCRM Press Releases (sugarcrm.com)
News Articles (sugarcrm.com)
Query (news.google.com)

RSS

SugarCRM News (sugarcrm.com)
SugarCRM Training News (sugarcrm.com)
Untitled (sugarcrm.com)
SugarForge Project News (sugarforge.org)

Books

Title:	Implementing Sugar CRM: Step-by-step
Author:	M. Whitehead
Published:	2006
ISBN:	190481168X

Title:	Sugarcrm Developer's Manual: Customize and Extend SugarCRM
Author:	Mark Akexander Bain and Mark Bain
Published:	2007
ISBN:	1847192068

Find Other Books

Query (books.google.com)

Team Information

Please select from the links below for additional information.

Team Blog and About Us Pages

About Us - Executive Team (sugarcrm.com)

Developers Blog (sugarcrm.com)

Team Members

John Roberts , Chief Executive Officer & Co-Founder
Yun-Ping Hsu , Vice President of Engineering
Lila Tretikov , Chief Information Officer - Profile (linkedin.com) , Profile (meetup.com)
Andy Dreisch , Vice President of Support and Training - Users Info (sugarforge.org) , Profile (meetup.com)
Steve Lance , Vice President of Finance and Administration
George Wright , Vice President of Worldwide Sales
Clint Oram , Vice President, Sugar Open Source Community Relations, Co-Founder
Bernadette Bosinger , Vice President of Human Resources - Professional Profile (spoke.com)